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Contact Gopuff Customer Service

How to Reach a Person at Gopuff

Verified Contact Information

Toll-Free Number:

  • 1-855-400-7833
Call Now
Send Message

Customer Service:

goldenticket@gopuff.com
Golden Ticket
support.uk@gopuff.com
United Kingdom

Legal:

ccpa@gopuff.com
CCPA Inquiries
privacy@gopuff.com
Privacy Inquiries
dpo@gopuff.com

Gopuff Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Gopuff Phone Number
1 (855) 400-7833
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular Gopuff Email Address
dpo@gopuff.com
Gopuff Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Gopuff Custmer Service?

Most Popular Number:

(855) 400-7833
Total calls: 5 037 Issues resolved: 82 Last call: Jun 9, 2026

To directly communicate with Gopuff customer service, dial their toll-free number at 1-855-400-7833. Dialing this Gopuff phone number gets you in touch with the customer care representative who will guide you through the process. Whether your concern is regarding your account or needing a status update on your shipping and delivery, you can talk to the customer care agent via the Gopuff support phone number. You can also seek the information regarding the services they offer. Whenever you call the Gopuff customer support number, ensure you have your order number or payment details handy to assist the agent in providing you with the most appropriate solution on time.

You can send an email to the service team instead of calling Gopuff support number. You can send an email to support@gopuff.com. When writing an email to contact Gopuff, provide as much information as possible. To begin with, you can create a specific subject line, such as ‘Order #12345 Delivery Problem’. This instantly allows the customer support team to review the order ID and investigate the matter. You can also elaborate on the problem so the service team can understand the issue and advise you with the right solution. You will either receive an email back from the team or get a call from Gopuff help number. Whether it's about the order query or other specifics, you can email Gopuff customer service and expect to receive a response in two to three working days.

You can also contact Gopuff customer service via live chat. Go to the official website and click the 'Contact Us' option to do so. After this, navigate to the Help Center, where you can find all kinds of assistance related to Gopuff. Here, you can spot a blue help chat icon to initiate the chat. You will be greeted by a well-programmed chatbot when you click on it. Initially, the chatbot will ask you standard options for your problems and concerns. You will then be prompted to share your email address. Once you do so, you will be connected to a Gopuff customer service live agent with whom you can easily share your concerns and get the most relevant answers. When you are unable to call Gopuff support or email them, you can contact them via live chat.

PissedConsumer Club

Contact Information

Gopuff Website:

Gopuff Help Center:

Corporate Office Address:

GoBrands, Inc.
537 North 3rd Street
Philadelphia, Pennsylvania 19123
United States

Summary of Gopuff Customer Service Calls

5K TOTAL
CALLS
01:18 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gopuff?

Account Question:

  • “I want to stop my subscription I haven’t used it in over a year and money is still being taking out”
  • “Account deactivated”
  • “Trying to sign up on your app to be a driver but it tells me that there is something wrong with my phone number in the app Why??”

Shipping and Delivery Question:

  • “Order not received”
  • “I want to deliver alcohol products if that’s a problem”
  • “Delivery driver issues”

Request for Information Question:

  • “Please help me to work”
  • “Need help with my app and why it's not working properly”
  • “Update my license”

Payments and Charges Question:

  • “O was charged when i was browsing. to do the discount for link. but you guys don't need see my pic. to talk. can someone call me. iit talking about asset my pic”
  • “I want talk to a real agent i was browsing to see about the. discount for link and it just charged me i did nothing or did o get put my information i just now see the charge.”
  • “Payment”

Product/ Service Question:

  • “I need to work on my part time delivering medicine”
  • “I have technical issues with application”
  • “The link to upload my insurance is not working”

Activation/ Cancellation Question:

  • “My order was canceled on purpose without me. Knowing guessing the driver had an issue.Not for sure of what's going on, maybe he or she wasn't paying attention stole my items but I would like to be compensated”
  • “Deactivated account”
  • “Yeah, cancel my order and took $33.08 of my card”

Refund Question:

  • “Refund”
  • “I need y'all to refund that money yal just took out of my account I cancelled that BS deal test yal listen I need. Y money”
  • “Refund for membership canceled”

Website/ Application Question:

  • “App shut down”
  • “Application”
  • “The app won't open for me using my phone number.”

Employment Question:

  • “Applying for job”
  • “Job hiring day event”
  • “Job”

Return/ Replace Question:

  • “Change number”
  • “Need to change number on account”
  • “Return order”

Cards Question:

  • “Card not working”
  • “My card is lost”
  • “Do not have the money to put on my card to talk to somebody and I would like to get my account reactivated and so I need to talk to someone”

Staff Question:

  • “I can't register to get service keep telling me opps and then saying I've tried too many times”
  • “Classmate service right now”
  • “Need customer service”

Other Question:

  • “Are you serious. no one saying anything. can someone call me or no. this my 3rd message.”
  • “Un applied gocash”
  • “Received someones order”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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